(May 29/13) At the request of CRFA and the restaurant industry, the Liquor Distribution Branch (LDB) will now allow liquor-licensed caterers to return unopened liquor products.
Any item bought from BC Liquor Stores may be returned, including special orders or non-stocked items. The following conditions apply to returns:
- product must be sealed and in sellable condition (i.e. no open bottles or damaged packaging);
- returns must be accompanied by the original BC Liquor Store sales receipt;
- all returns/refunds will be processed by original payment type (i.e. cash, credit card, debit card); and
- if a return/refund exceeds $400, a 10 per cent restocking fee will apply and the refund will be issued as a cheque from the LDB head office.
Solving a problem
When the new catering liquor licence was first introduced, the LDB would not accept returns on unopened liquor products from catering events – leaving caterers with excess liquor they would not normally stock. CRFA asked the LDB to change their policy and allow caterers to return unused liquor from a client’s event.
We are pleased to report CRFA member appreciation of our progress on this issue. We will keep pushing to cut red tape for our licensed members across the industry.