(May 29/13) At the request of CRFA and the restaurant industry, the Liquor Distribution Branch (LDB) will now allow liquor-licensed caterers to return unopened liquor products.

Any item bought from BC Liquor Stores may be returned, including special orders or non-stocked items. The following conditions apply to returns:

  • product must be sealed and in sellable condition (i.e. no open bottles or damaged packaging);
  • returns must be accompanied by the original BC Liquor Store sales receipt;
  • all returns/refunds will be processed by original payment type (i.e. cash, credit card, debit card); and
  • if a return/refund exceeds $400, a 10 per cent restocking fee will apply and the refund will be issued as a cheque from the LDB head office.

Solving a problem
When the new catering liquor licence was first introduced, the LDB would not accept returns on unopened liquor products from catering events – leaving caterers with excess liquor they would not normally stock. CRFA asked the LDB to change their policy and allow caterers to return unused liquor from a client’s event.

We are pleased to report CRFA member appreciation of our progress on this issue. We will keep pushing to cut red tape for our licensed members across the industry.

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