Navigating COVID-19: Guides, webinars and partner resources

Published mai 15, 2020

This page will be updated as new information becomes available. We encourage you to check back on a regular basis to stay informed.

Guides & Tools

Rapid Recovery Guide

The Restaurants Canada Rapid Recovery Guide provides best practices informed by the best advice from Public Health Authorities both federally and provincially, as well as industry best practices in order to provide a path for restaurant operators to reopen safely.

Crisis Preparedness and Business Continuity Guide

Our “Crisis Preparedness and Business Continuity Guide” is designed to help foodservice operators mitigate the business impacts of crises. Download the guide and customize to your unique business needs.

COVID-19 Temporary Restaurant Closure Checklist

A checklist covering what you may want to do and consider if you decide to close your doors during the COVID-19 pandemic.

Communicating Expectations in the Workplace

Foodservice operators can ensure their staff stay informed and aware of expectations related to COVID-19 by having a dedicated physical and/or digital space for communicating regular updates.

COVID-19 Permanent Restaurant Closure Checklist

A checklist covering what you may want to do and consider if you must or choose to permanently close your doors during the COVID-19 pandemic.


Navigating COVID-19: Communicating with your Customers

Presented Thursday, May 7

Restaurateurs across Canada are feeling the effects of COVID-19 and being forced to adapt. In times of crisis, customer service and clear communication are essential. How can you stay close to your customer base?

WEBINAR: Navigating COVID-19: CECRA Program

Presented Thursday, May 14, 2 PM

Restaurants Canada is working with CHI Real Estate Group to provide a webinar to answer your most pressing questions about the Canadian Emergency Commercial Rental Assistance Program (CECRA) to support business program.

Navigating COVID-19: Federal and Economic Update

Presented on April 22, 2020 at 2pm

Join Restaurants Canada as we provide an update on the state of the economy in the current COVID-19 pandemic, learn about federal relief measures to date, how they impact your business, and advocacy progress thus far from Restaurants Canada.

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Navigating COVID-19: Provincial Update Webinars

Presented Wednesday, April 29 and Thursday, April 30

Restaurants Canada will be hosting webinars for every Canadian province that will outline the current and possible future relief measures, how they may impact your business, and our advocacy efforts so far.

Operating During COVID-19: Delivery and Takeout Best Practices

Presented on April 13, 2020 at 2pm

Learn how to operationalize a kitchen and make the most of takeout and delivery in a COVID-19 world, health and safety best practices key concerns to watch for as we navigate this challenging time.

Navigating COVID-19: CERB and Wage Subsidy

Presented on April 6, 2020 at 1pm

Join CCP Mike Maclellan as he discusses what the Canada Emergency Response Benefit (CERB) is and how to navigate Wage Subsidy concerns during the COVID-19 pandemic.

Navigating COVID-19: Rental and Property Advice

Presented March 30, 2020
Insights and advice on rental and lease clauses, your payment options, and how to speak with and approach your landlord as you navigate the COVID-19 pandemic.

Managing Stress and Mental Health During COVID-19 Pandemic

Presented on Thursday, March 26
Get actionable advice on how to combat anxiety and preserve mental health in this shifting landscape. Also learn about what government programs have been announced to alleviate stress caused by COVID-19.

COVID-19 HR and Employment Information

Presented on March 23, 2020
Find out information on new benefits offered by the government, employer and employee responsibilities during the pandemic, and how to comply with best HR practices.

Navigating COVID-19: Resources for Foodservice Operators

Presented March 20, 2020
Learn health and food safety best practices for consumers and employees offering take-out and delivery options during COVID-19.

Partner Resources

Health & Food Safety

Canadian Food Safety Group

Workplace Safety and Prevention Services (WSPS)

  • Gain awareness on Coronavirus “COVID – 19” and learn about simple steps you can take to stay healthy; prevent the spread of the virus and keep your workers and your business safe in this quick 30 minute eCourse.

Financing & Operations


BDO provides resources to support you in economic impact strategies, regulatory impairments and deadlines, tax implications, and financial recovery.

The Canadian Payroll Association

The Canadian Payroll Association has developed a comprehensive Q&A document related to the impacts of COVID-19 on payroll compliance. Topics include completing the ROE, Layoffs and EI Benefit. (English / French)

Mental Health

The restaurant industry and all the people who depend on it for their livelihood are facing unprecedented change as a result of this crisis. People are faced with financial stress, isolation, and uncertainty that can quickly take a toll on their physical and mental health. These tools are available to help you manage through change, control stress and preserve your mental health in this new reality.

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