How Restaurants Are Responding to Labour Shortages

Published November 1, 2021

In July, the number of foodservice job vacancies hit a record high of 132,800, compared to 33,015 at the start of the year and nearly 60,000 before the pandemic started. Overall, 93% of respondents reported a shortage of workers, with 50% saying that they are struggling with a significant staffing shortage.

Three-quarters of respondents said the labour shortage has put more pressure on owners and management-level staff to work more hours. Seven out of 10 respondents said they are reducing their hours of operation. Where they can afford to, 63% said they are raising wages to entice staff to work for them. While 19% of quick-service restaurants are looking to invest in labour-saving technology, only 12% of table-service restaurants are considering this.

For more information, please click here for the results of our latest Restaurant Outlook Survey

Restaurants Canada Digital

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