(Jun 25/13) CRFA is urging our Alberta members to stay informed and be safe as the Alberta floods abate. As you return to your homes and places of business, and assess the damage, you will have lots of questions and concerns. We are working to keep you updated with information and tools specific to your foodservice business needs.

Your Business
CRFA has reached out to the Canada Revenue Agency, financial institutions, insurance companies and suppliers to seek flexibility for affected restaurateurs.

  • If you’re worried about mortgage and debt payments, we urge you to contact your bank or government department. Many are offering deferred payments and other leniency measures for business owners affected by the flood.   Read what the following banks have said:  BMO / CIBC /  CWB Group /  National Bank / RBC / Scotiabank / TD
  • If you are concerned about your insurance coverage, click here for advice from the Insurance Bureau of Canada or call 1-800-377-6378.
  • The Ministry of National Revenue has confirmed with us that Canada Revenue Agency (CRA) will extend the date of tax remittance for companies affected by Alberta floods to August 2nd.

Your Staff
We understand that many of your staff members are unable to work due to the flood. Human Resources Minister Diane Finley’s office has assured us that Service Canada offices are putting measures in place to expedite access to Employment Insurance benefits for those eligible and affected by the flooding. We will keep this page updated as we receive more specifics from  Minister Finley’s office.

  • EI Work-Sharing special measures now apply in Alberta and Manitoba. Click here for information.
  • For more information for EI claims with Service Canada as a result of the flooding, click here.The reference codes will expedite claims (i.e. move them to the top of the pile). Service Canada is also providing flexibility on ROEs, recognizing that not all documentation may be available. TFWs with sufficient hours also qualify for EI.
  • For a list of Service Canada offices that are closed as a result of the flooding,click here.

Helpful Links

Click here for disaster recovery funding for Calgary residents.

Need more information on how disaster assistance works? Click here for the Alberta Disaster Assistance Guidelines.

Worried about potential flood areas? Click here for the Alberta Emergency Alert.

Have a health or safety question related to the floods? Click here for Alberta Health Services.

Click here for a bulletin from CRFA’s insurance partner on flood emergency response and recovery planning.

Click here for information on food safety in a boil-water advisory. Download as a PDF.

Click here for information on food safety during a power outage. Download as a PDF.

Click here for information from Canada Post on postal service.

Check back here for more information. CRFA will update this page with more resources as they become available. As always, CRFA’s Member Services team is here to help with your questions. You can reach us at 1-800-387-5649 ormembership@restaurantscanada.org.


Donate Today

CRFA’s thoughts are with everyone affected by the floods in Alberta.
Click here
to donate to the Red Cross Canadian Disaster Relief Fund.



Restaurants Respond

The restaurant community is responding to the Alberta disaster with acts of kindness and generosity. We’re capturing the storyright here.



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