(April 1/18): On March 21, more than 100 industry professionals tuned in to our Understanding the Millennial Workforce webinar, hosted by Joe Baker, Dean of Centennial College’s School of Hospitality, Tourism and Culinary Arts.

During the webinar, Baker examined how our industry is changing with the addition of the millennial generation and what it means for owners and operators.

Baker provided his thoughts on best practices for employee retention and what motivates millennials. He also examined various ways owners and operators can adjust their workplace rules and regulations, including employee cell phone use during shifts, so they can find ways to maximize the new generation’s work habits.

Following the presentation there was a live Q&A session for attendees. Baker and Restaurants Canada Vice President, Central Canada, James Rilett, fielded questions ranging from employer and employee interaction to finding ways both generations can learn from each other.

In case you missed the webinar, you can view it here.


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