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Foodservice Facts 2020


Foodservice Facts is Canada’s most trusted foodservice industry research and insights guide. This annual report presents the latest foodservice statistics, trends and forecasts, along with a detailed analysis of how they will affect foodservice operators. From forecasting to market research, learn how to reach your consumers and win in today’s competitive market.

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SKU: RC-1090-1 Category:

Foodservice Facts is Canada’s most trusted foodservice industry research and insights guide. This special edition of the Foodservice Facts looks at the unprecedented impact COVID-19 is having on Canada’s foodservice industry. From the sharp decline in sales to changing consumer preferences on when and how they dine out, this year’s report provides a detailed analysis of how COVID-19 will shape and transform Canada’s foodservice landscape. This year’s report is packed with a variety of industry experts on what key opportunities exist to keep your business running during these turbulent times.

Given the devastating impact COVID-19 is having on Canada’s foodservice industry, this edition of the Foodservice Facts is the most important Restaurants Canada has ever done. In 2019, foodservice generated over $93 billion in sales and was on track to surpass $100 billion in sales in 2021. Due to the pandemic, however, the restaurant industry could now lose between $21.7 billion and $44.8 billion in annual sales in 2020. This year’s report will help you make informed decisions as your business negotiates the challenging road ahead.

Report Highlights

At the height of the crisis in April 2020, on-premise orders accounted for a mere 4% of sales compared to more than 50% in 2019. ‘Ghost Kitchens’ presents an opportunity for brands to operate with no storefront and focus entirely on delivery through mobile and online platforms  60% of customers surveyed show interest in ordering delivery from a ghost kitchen.  Nearly one in five restaurants have diversified and will continue to sell meal kits going forward.  More than half of restaurants offering contactless payment options and contactless pick-up/curbside pick-up.

Table of Contents

  • COVID-19 and Canada’s
  • Restaurant IndustryCommercial Foodservice Segments
  • Daypart Trends
  • Average Check Size
  • A Look at the Provinces
  • COVID-19: Deep Dive
  • On- and Off-premise Trends
  • Technology and Off-premise
  • Retail Food Sales
  • Foodservice Market Share
  • Profitability
  • 2020 Forecast
  • The Foodservice Industry Before COVID-19
  • Tourism
  • Alcoholic Beverages
  • Food Trends
  • Top 10 Food Trends
  • Top 10 Beverage Trends
  • 2020 Chef Survey Results
  • Insights From Our Partners

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