Smart Serve, AGCO & Alcohol Service Compliance (Ontario Members)

Recording is now available below.

Alcohol service compliance can be complex, and many operators are left wondering exactly what their obligations are under Ontario’s regulations. Does every front-of-house employee need Smart Serve certification? Can an uncertified employee ever step in during an emergency? What are AGCO inspectors looking for, and where do restaurants most commonly run into trouble?

Join Restaurants Canada and Smart Serve Ontario for an interactive webinar designed to answer the questions operators are asking every day. We’ll walk through certification requirements for different roles, common compliance pitfalls, operator responsibilities, and practical strategies for maintaining compliance—even during staffing shortages and high employee turnover.

Whether you’re an owner, operator, general manager, or responsible for hiring and training, you’ll leave with greater confidence in your obligations and have the opportunity to ask your questions live.

This webinar is presented by:

Speakers:

Richard Anderson

Executive Director | Smart Serve Ontario

Adam Strongman

Manager Compliance Programs | Alcohol and Gaming Commission of Ontario